If your order on the GroVia website is not going through, please check the following:
- Make sure everything you have ordered is in stock by going to the "Shopping Cart" symbol in the top right-hand corner of the site and then choosing "Continue to Checkout". Any "out of stock" notifications will appear in this section.
- Make sure your billing address matches the address listed on your credit card.
- Make sure your account information and order information match. You can do this by clicking on the ‘My Account’ link on the top right corner of the site.
STILL HAVING ISSUES?
Please contact customer service by calling 877-899-2229, e-mailing firstname.lastname@example.org or through the ‘Live Chat’ button at the top of the website.